Student Payments: Refund Policy
1. Any requests for refunds on payments made should be emailed to firstname.lastname@example.org. The request should clearly indicate:
a) the reason for the refund request
b) the amount to be refunded
2. Any refund request must be made within 14 days from the commencement of the course. Please note: no refund will be possible after this period.
3. Your refund request will be processed within 14 working days from receipt of the email request.
4. A 10% administrative charge will be levied from the total amount to be refunded.